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Fluent Support As A trigger

Fluent Support Integration: Fluent Support is a complete WordPress support ticketing solution. Give your team the tools you need to easily manage customer support.

Bit Integrations is a WordPress plugin that can help you automate and integrate your Fluent Support with over 200+ popular platforms, including Zoho CRM, Zoho Sheet, Zoho Campaign, ActiveCampaign, Airtable, Agiled CRM, Dropbox, Copper CRM, Capsule CRM, HubSpot, Groundhogg, Google Drive, Google Sheet, Zoom, Zoho Recruit, Zoho Desk, Zoho Bigin, WooCommerce, WebHooks, Trello, Telegram, SendFox, Propovoice CRM, Moosend, and MailPoet. This can help you save time and effort, and improve your lead generation and customer management processes.

Fluent Support Integration

First, Open your Bit Integration Dashboard and create an integration by clicking the “Create Integration” button.

click-create-integration-for-create-new-integration

Select the Fluent Support you want to connect with Bit Integrations Actions.

Fluent Support Integration with Bit Integrations - Search and Select Fluent Support

Bit integrations will automatically generate a webhook URL & you have to copy that link. And click on the fetch button.

  • Now navigate to Fluent Support Workflows
  • Create a workflow
  • Type your workflow name, select workflow type automatic, and click on the continue button
  • Select the workflow trigger (On Ticket Creation/ On Customer Response) That you want to integrate with Bit Integrations Actions
  • Then select workflow action (Trigger Outgoing Webhook)
  • Paste the copied Webhook URL into the webhook URL field
  • Input the action title and click on the Save button, then publish the workflow
  • if you Select workflow trigger On Ticket Creation/On Customer Response, then create a new ticket/customer
  • Go to the Bit integration page and click on the set action button.

info-icon-bit-apps  INFO

After completing these steps, the Actions list will appear, and select the action you want to integrate with your selected Trigger. Now you have to authorize the Action. To know more about authorization, Go to Actions from the left side menu and select the Action you want to integrate with your chosen trigger.

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