{"id":3548,"date":"2023-06-27T04:37:13","date_gmt":"2023-06-27T04:37:13","guid":{"rendered":"https:\/\/bitapps.pro\/docs\/bit-integrations\/trigger\/fluent-support\/"},"modified":"2024-04-18T18:20:28","modified_gmt":"2024-04-18T12:20:28","slug":"fluent-support-integrations","status":"publish","type":"docs","link":"https:\/\/bitapps.pro\/docs\/bit-integrations\/trigger\/fluent-support-integrations\/","title":{"rendered":"Fluent Support Integrations"},"content":{"rendered":"\n

Select Fluent Support As A trigger<\/h1>\n\n\n\n
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  1. At First, Open your Bit Integration Dashboard and create an integrations by clicking the Create Integration<\/strong> button.<\/li>\n<\/ol>\n<\/blockquote>\n\n\n\n
    \"click-create-integration-for-create-new-integration\"<\/figure>\n\n\n\n
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    1. Now select the Fluent Support<\/strong> that you want to integrate with Bit Integrations Actions<\/strong>.<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n
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      1. Bit integrations will automatically generate a webhook URL<\/strong> & you have to copy that link. And click on the fetch<\/code><\/strong> button.<\/li>\n<\/ol>\n\n\n\n
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        • Now navigate to Fluent Support Workflows<\/li>\n\n\n\n
        • Create a workflow<\/li>\n\n\n\n
        • Type your workflow name, select workflow type automatic, and click on the continue button<\/li>\n\n\n\n
        • Select the workflow trigger (On Ticket Creation\/ On Customer Response) That you want to integrate with Bit Integrations Actions<\/li>\n\n\n\n
        • Then select workflow action (Trigger Outgoing Webhook)<\/li>\n\n\n\n
        • Paste the copied Webhook URL into the webhook URL field<\/li>\n\n\n\n
        • Input the action title and click on the Save button, then publish the workflow<\/li>\n\n\n\n
        • if you Select workflow trigger On Ticket Creation\/On Customer Response, then create a new ticket\/customer<\/li>\n\n\n\n
        • Go to the Bit integration page and click on the set action<\/code><\/strong> button.<\/li>\n<\/ul>\n\n\n\n