We Bit Apps are here to provide you our services with satisfaction. We believe in our product, we are incredibly proud of it, and we want our customers to be happy. We have no problem with offering our customers a money back guarantee that would allow them to return the product/software within 14 days of receipt in the original purchase. We will do our best to ensure that they have no problems with it. So, if you decide to get the product, we will give you a 100% money-back guarantee within 14 days of purchase.
If you have any questions concerning the product or service offered, you may communicate on our Contact Us page.
Bit Apps offers a no-question-asked refund within 14 days of the original purchase date. Since all payments are processed through Paddle, our payment processor and Merchant of Record, the final refund amount may be affected by VAT, sales tax, GST, and Paddle’s transaction fee.
We use Paddle’s VAT-inclusive pricing model. This means the price shown at checkout is the final price customers see. If VAT, sales tax, GST, or any similar tax applies, it is already included within that price instead of being added separately at checkout.
Paddle handles tax collection, tax compliance, and payment processing for each order. Paddle also charges a transaction fee, generally 5% + $0.50 per transaction.
The VAT/tax amount is refunded by Paddle as part of the refund process, but Paddle’s transaction fee is not refundable.
For example, if you purchase Bit Integrations for $39, the checkout price remains $39. You do not pay any extra VAT or tax at checkout.
Here is a simple example:
Checkout price: $39
VAT/tax included in that price (By Paddle): $3
Paddle transaction fee: $2.45 (5% and 50 cents per transaction)
Amount received by Bit Apps after tax and transaction fee: $33.55
If you request a refund to Bit Apps, Bit Apps will refund you $33.55 and Paddle may refund the $3 VAT/tax according to its tax handling process. However, the $2.45 transaction fee is not refundable .
So, in this example:
Refund from Bit Apps: $33.55
VAT/tax refunded by Paddle: $3
Non-refundable Paddle transaction fee: $2.45
Total customer refund: $36.55
This means the customer may receive $36.55, not the full $39, because Paddle’s transaction fee is not refundable.
You can ask for a refund through the contact us option of our website or simply can email us at
[email protected]. We may initially ask some questions regarding your problems about our products. If it is solvable, then our support team will do their best for you otherwise, you will get the refund within seven working days.
By purchasing our products, you agree that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you disagree with the terms and conditions. & we reserve all rights to change our policy any time without prior notice.
Updated at: 28-04-2026
