bit form v3 comming
Bit Flows AI Agent is Released
New Year Deal 2026
74% off new year deal
Offer ends in:
00

days day

00

hours hour

00

Mins Min

00

Secs Sec

How To Create Contact Us Page in WordPress (Easy Guide)

blog author logo
Sadia Gungun
15-Jun-2025
Reading Time: 9 mins

Contact pages connect you to potential customers effortlessly. Hence, creating a contact page for your website is a good idea. However, you must create the contact page based on the business’s needs. Besides, the contact page should also look professional and attractive, which will impress customers.

But, how to create contact us page in WordPress easily? You have to install the Elementor Form, choose the layout, drag fields from the sidebar, add the shortcode, add FAQs, and publish the page. However, you may wonder how to create the contact form for the Contact Us page.

Well, Bit Form allows you to build high-quality contact forms in easy steps. To make a contact page using Bit Form, you have to install and activate the plugin, customize fields, turn on email notifications, customize the form settings, and publish it. 

Further, I have shared how to create contact us page with a step-by-step guide. You will also learn why you need a contact form, best practices for building one, and much more. Stay tuned to learn more!

What Is A Contact Us Page? 

A customer can have multiple questions about your product or service when scrolling through your website. So, many times a business loses customers due to the lack of communication, as they find no answers. That’s when a contact us page comes in to help. 

The Contact Us page allows customers to submit questions regarding your service or product. Depending on the business needs, the contact us page’s form can be of many types, such as a survey form, a lead generation form, or a general contact form. These forms help customers and business owners communicate easily.

Furthermore, you can easily improve your business while keeping track of questions with this form. However, if your business website has no contact form, then customers cannot reach out to you with their concerns. As a result, you will lose potential customers and fail to grow your business. 

Contact Us Page Examples

The contact us page can be designed in multiple ways to fit a business’s needs. For example, the business owner may think that having an “attach screenshot” field can help customers describe their issues clearly. Also, others can feel that having an “email” field can be beneficial so that the business can reach out to the customer easily. 

However, you may wonder how to create contact us page or what the contact us page looks like in actuality. Considering your thoughts, I have shared a few contact us page examples for your better understanding. Reading this, you can get an idea of how to create contact us page easily. Please have a look below: 

BitForm

Bit Apps Contact Form

Let’s do the kick-start with our very own contact us page. Bit Form’s contact us page starts with the heading, “Have any questions?”  Further, you can see fields like full name, subject, email, message, and the flexibility to attach files. You can also see the submit button. 

Besides, on the left corner, there is a small description that mentions the timezone and other necessary information. The idea behind this contact page is to make it easy for customers to ask their questions in the most convenient way. You can also attach files to make the question more clear.

The best part of this contact page is that it is designed in a simple and straightforward way. So, customers can describe their concern easily without finding the form too complex.

Search Engine Journal 

Search Engine Journal Contact Form

The Search Engine Journal designed its contact page with a drop-down option first. With this option, the business can easily know the purpose of a customer behind connecting with them. 

Further, there are basic information fields where you can also “attach a screenshot”. Further, in the left corner, they added a “How Can We Help” option to make the page’s purpose look clearer and attractive.

Asana 

Asana Contact Form

Asana collaborates with other companies regarding projects. So, they have built the contact page considering their business’s needs. You can see some basic information, including company email, company size, and country. Besides, there is a “what would you like to discuss” option available, which makes it simple for customers to convey their message.

Furthermore, on the left side, you can see that they have given more resources so that it gets easier for you to know about their product or service.

Rowe Casa Organics 

Contact Us Page Example

The Rowe Casa Organics contact page looks attractive and simple to use. You can fill up your name, email, phone number, and any comment you wish to share. You can also ask any questions through this comment section. Besides, on the left side, there is a small sweet message for customers with a welcome text. Below this form, there are some FAQs that may help answer your queries. 

Why You Need A Contact Us Section For Your Website

Businesses must communicate with clients effectively to grow their business. To be clear, customers often have multiple questions regarding your service or product. When you resolve their questions, you can expect them to turn into leads. That’s why you must add a contact us section so that they can convey their message to you in the way you prefer. 

However, it is not possible to always be active and respond to customers’ messages immediately. If you do that, you might not solve their issues with a calm mind. So,  you can also add a contact form where customers can write about their concerns. However, let’s know about more ways on why you need a contact us section for your website through the points below:

Increase Leads 

Potential customers may want to know about product details once they discover the product. But if you don’t have contact options available, then they won’t get answers to their question. Consequently, they may leave your website. That’s when a contact us section can help you. 

You can mention how to reach out to you with their queries in a contact us page section. Besides, you can also add a form where they can write about problems directly. This is an advanced option, as customers don’t need to open another tab. They can write their questions without leaving your website. 

So, as soon as you resolve their problems, they get closer to buying your products. As a result, your business starts getting more leads, and you make a profit in your business. 

Track Inquiries 

A contact us page section can help you track customer’s questions through the contact form. You can add an email or number field so that customers can fill out their information. This makes it easier for you to contact them through these options. 

Furthermore, the contact us form makes all the form entries look more organized. As a result, you can track customer’s questions easily. Besides this, you get to know the common pain points of customers, which you can resolve quickly. 

However, this is not possible to track their questions without a contact us form. That’s why a contact us page section can definitely help to make your business easier, smoother, and painless. 

List Entries 

The Contact Us page section makes it easier to streamline your business through the contact form. As you add a name, email, or phone number field in the contact form, the response gets recorded when they fill out the form. As a result, you can easily list their entries for your marketing strategies. 

For example, many marketing strategies include listing customer’s email addresses to send them news, updates, or relevant information to stay engaged with their business. However, you can’t list their entries without a contact form properly. Hence, adding a Contact Us page section is required to grow your business.  

No Spam Mail 

When you simply add your email address to the contact us page section, you invite a lot of spammers to your email. This makes it tough to find important messages among these spam emails. Besides, you also risk privacy and security as you may click on their spam links. 

So, you can easily add a contact form to your contact us page section. You don’t need to add your contact us email address; rather, customers can directly reach out to you with the contact form. As a result, you speed up the business process and make the business grow.

Enhance SEO Strategy

Google gives priority to websites that have a contact page or contact form. Additionally, they also rank such websites higher on SERP. The reason behind this is that Google thinks the website is providing valuable and useful information to customers. 

So, a contact us page section not only helps customers to write their concerns, but also ranks your website higher in the search engine. To make your business thrive, you should definitely add a contact page and contact form to your website.

Send Entries to CRM Tools 

A contact us page and contact form can give you a kick-start toward growing your business. But solely having a contact us form is not enough. You need to respond to customers fast, otherwise they can go to your competitors. Consequently, you will lose customers. 

Furthermore, what if your team replies to the same question twice? It won’t give a good impression to the customer! However, some contact us forms, like Bit Form, allow you to send the form entries to particular people using conditional logic. This form also allows you to integrate with third-party apps. So, you can easily send the form entries to different CRM tools.

Best Practices to Build An Attractive Contact Us Page in WordPress

Your contact us page design should look professional and beautiful to impress customers. Besides, the contact form on your page should also look attractive. Otherwise, if customers find your form too complex, then they may not fill out the form. 

That’s why you should understand the contact us page importance in business. You should build a seamless contact page that looks interesting. Read out the best practices when building an attractive contact page through the points below:

Make a User-Friendly Design 

You must build the Contact Us page section with a user-friendly design. A user-friendly contact us page means that people easily understand the page’s purpose. Besides, they find the contact form seamless and easy to use. Additionally, if you add a branded look that matches the company’s design, then the page will look professional. 

The branded page’s look will help you gain credibility. As a result, the customer will be interested in filling out the form without thinking twice.

Add Important Fields

If you plan to have a contact us page section, then you may attach a contact form as well. So, you must add the necessary fields in the contact form. Otherwise, you won’t be able to contact the potential customer, or they may not be able to contact you properly.

So, your contact form should include name, email, phone number, and a message field to write about their questions or problems. Besides, you should make sure that the form color and design look attractive to customers. If the form looks weird, the customer may not want to fill out the form. 

Add a Call to Action 

You must add a good call to action in your contact form. The call to action in the form will help the customers know what will happen when they fill out the form. For example, a contact form’s call to action is “Post Question”. It means that you will be posting your message to the form.

Another example can be “Sign Up”. It means that you would be signing up to get newsletters or any other service. The message is to let the customer know clearly about the form’s purpose. 

You can add a consent field where users can agree to the privacy policy/terms of conditions. It allows the user to fill out the form while taking care of their private information. Besides, it shows the customers about the brand’s transparency and accountability. 

Furthermore, you can also tell the customers how their data is being used. As a result, if they find certain data sensitive, they can be careful before sharing it. 

Add Response Times 

Sometimes, customers may not feel encouraged to fill out the form as they see no response time is mentioned. So, when you add a response time to the page, they feel motivated to fill out the form as they expect a response soon. So, you may mention that customers will get a reply within an hour or a day.

Furthermore, you can also add additional information, such as when customers may get delayed responses or timezone differences. This will help the customer to contact or expect a response accordingly.

How To Create Contact Us Page Easily? Build an Outstanding Contact Us Page That Converts 

You must create a contact us page that looks simple and easy to understand. So, when customers visit your site, they don’t hesitate to fill out the form. However, to create the page, you have to install a form builder on your WordPress site. Let’s learn how to create contact us page easily that converts through the step-by-step guide below: 

Step 1: Install and Activate The Elementor Website Builder

At first, you need to install and activate the Elementor website builder. Further, go to pages > Add Page > Edit with Elementor.

Step 2: Choose Layout 

Now, click on “ + “ and choose your preferred layout.

choose a layout in Elementor

You can choose Grid or Flexbox style for creating the layout. Here, I have chosen the flexbox to make the layout. You can see it in the picture below.

select structure in elementor

Step 3: Drag Elements From The Sidebar 

take two column in Elmentor

Now, you have to click on the “+” option, which is at the top left corner. You can also customize the layout, such as its width, height, direction, etc. 

Used Elements on the page

Further, you can search for the widget in the search icon. Here I am searching for a text editor as I want to write a welcome text in the left corner of the contact page.

You can write text as you want in the text field. You can also customize the text color and fonts. 

Step 4: Add the Short Code Of the Contact Form 

Now, you can search for the shortcode to add your contact form to the page. Well, you should follow this process only when you are adding a contact form to your contact page. You can use the Bit Form plugin to make a contact form, which offers multiple advanced features. 

Bit Form Shortcode

Once you have created the form, you need to click on Update> Publish. Then, you will get a shortcode. You need to copy the shortcode and drag the shortcode elements on the page, and then paste the shortcode. This will load your form on the page.

Paste the Bit Form Shortcode

Also, Bit Form has Elementor widgets. By using the widgets, you can easily add the specific form to any page.

drag and drop the Bit Form Elements on the page 1

Just drag and drop the Bit Form widget on your page and select your form from the lists.

Select the form from the Bit Form widgets

Step 5: Add FAQs 

Add FAQs

Now, I have also added FAQs below the form. To add this field, search for accordion elements in the search icon option. Then drag the field on the page.

You can customize the FAQs section by clicking on it. Further, you can change text color, font style, and font size.

add text editor to add the faq answer

Step 6: Click on Publish

Publish your contact form

Now, you have to click on publish. You can also see the preview of your page.

Contact Us Page Preview

Finally, you have created the contact page and the contact form. This contact form is simple to understand. So, now reading the above guide, you will know how to create a contact us page easily. 

Why Use Bit Form to Build a Professional Contact Us Page? 

Bit Form is a powerful plugin that can create a contact us form for your website effortlessly. This plugin allows you to customize form fields, change the color, or style the form in your preferred way. Besides, this form has advanced features such as conditional logic, PDF attachments, and email templates that can streamline your business easily. 

The conditional logic allows you to customize your form fields by setting specific conditions. Additionally, you can also get instant email notifications using Bit Form so that customers can get a quick answer to their questions. Wait, it’s just the tip of the iceberg.

Bit Form also allows you to integrate with third-party apps where you can send the form data. So, not only can you create beautiful forms through this plugin, but also speed up the business process using features like instant email notifications or PDF attachments. However, if you are interested in knowing more about Bit Form, feel free to contact us right away!

Conclusion

A contact us page section can take your business to a higher level. It can make it easy for customers to reach out with their questions/problems. As a result, they turn into leads. However, so, how to create contact us page easily? You should definitely attach a contact form to your contact page to grow your business quickly. 

You can easily create a contact form using the Bit Form plugin. You can design the form with various colors and make it look attractive. Besides, you can also turn on instant email notifications, which allow you to respond fast to customers. So, you can consider using this plugin when building your contact page.

FAQs

How Many Types Of Contact Forms Exist?

There are multiple contact forms, such as feedback, general inquiry, or quote request forms. Whether you have a general inquiry or a complaint regarding their service, these contact forms can help customers reach out to you easily. 

Can the Contact Us Form Improve My Business? 

Yes. The contact us form can help improve your business in various ways. For example, customers want to complain about your product or service. As soon as you solve their problem, you gain their trust. Slowly, your business starts building credibility. Besides, the ease of communication through a contact form makes your business grow faster. 

Can I Get Instant Email Notifications Of Form Entries Using Bit Form? 

Yes. You can get instant email notifications of form entries using the Bit Form plugin. Usually, you need to manually check the form entries without getting any notification. But when you turn on this feature, you get email notifications as soon as the customer fills out the form.

As you respond fast to customer’s questions, they get impressed. Besides, as you solve their concerns fast, this action speeds up your business process. As a result, you grow your business quickly.

What Is The Purpose Of a Contact Us Page?

The purpose of a contact us page is to connect with customers to solve their problems or answer questions. Although customers might like your products, they may leave your site when they see no way to contact the owner. So, a contact us page section can help customers to easily contact you.

Is There A Free Form Creator?

While there are no free form creators available in WordPress, you can enjoy free features using these plugins. Most form builders allow you to enjoy a free plan with basic features. However, you can get advanced features using the paid plan. 

How Do I Add A Contact Form to My Website?

You can add a contact form to your contact us page using a shortcode. You can install the Gutenberg plugin or Elementor Form to add the shortcode feature. Further, you have to copy the code from the form and paste it into the contact us page at your preferred location.

Gungun
Written by
Sadia Gungun
Technical Content Writer

Related Blog

How to Create Appointment Booking Website in WordPress

How to Create Appointment Booking Website in WordPress

    Ever feel like managing appointments is taking up more time than actually serving clients? Service-based businesses that switch from manual bookings to online booking systems have seen a significant boost of 27% to 37% in revenue. Plus, 69% of customers are more likely to book with a company that offers online booking . With these […]

    how to build an online food ordering website in wordpress with wpcafe 1

    Build an Automated WordPress Food Ordering Website with WPCafe and Bit Flows

      Are you planning to build an online food ordering website, but not sure where to start with WordPress? More customers now prefer ordering food online instead of calling. If your website does not support online orders, you risk losing customers to places that do.  A well-structured food ordering website lets you show your menu clearly, […]

      How to add Popups to WordPress Site for Effective Popup Marketing

      How to add Popups to WordPress Site for Effective Popup Marketing

        When you need to collect leads, there are many ways to do it, including paid marketing. However, if you already have a website with traffic, popup marketing is one of the most effective methods. You never know when your website’s organic traffic might decline. Also, a single visit doesn’t guarantee that a visitor will return. […]