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Terms and conditions

Welcome to Bit Apps. We provide WordPress plugins for various functionalities, available through our website located at Bit Apps.

Established in 2019, Bit Apps specializes in WordPress plugins and integration tools, starting with our flagship product, Bit Form. Our portfolio now includes diverse solutions like Bit Integrations, Bit Assist, Bit File Manager, Bit SMTP, Bit Pi (upcoming), and Bit Social. We are trusted by over 40,000+ active users and boast a 4.9-star rating on WordPress.org. By accessing our website and using our services, you agree to be bound by these Terms and Conditions.

Terms and condition

Intellectual Property Rights

All content on this website, including text, graphics, logos, and our WordPress plugins, are the exclusive property of Bit Apps and are protected by copyright and other intellectual property laws. Unauthorized use of any content on this site is strictly prohibited.

License to Use Our Plugins 

When you purchase a plugin from us, we grant you a non-exclusive, non-transferable license to use the plugin under these Terms and Conditions. You may not modify, distribute, or create derivative works based on our plugins without prior written consent.

Purchases and Payments

Payment Gateway: For secure online transactions, Bit Apps uses Paddle.com, a trusted global payment and checkout platform.

Accepted Payment Methods: We accept various payment methods to cater to our global customer base. This includes: 

  • Credit and Debit Cards: Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada. 
  • PayPal: For convenient and secure online payments. 
  • Alipay: Available in Early Access, primarily for our customers in China.
  • iDEAL: In Early Access, ideal for customers in the Netherlands for direct bank transfers.
  • Digital Wallets: Google Pay (available on Chrome browser only) and Apple Pay (available on HTTPS pages on Safari only). 
  • Wire Transfers: ACH/SEPA/BACS for transactions over $100*

Transaction Security: All transactions are processed using secure encryption technology to protect your personal and financial information.

Payment Processing: Upon completing a purchase, you will receive a confirmation email with the details of your transaction. Please ensure that all provided information is accurate to avoid any delays or issues with your order.

Pricing and Taxes: All prices are listed in your currency. Applicable taxes are calculated based on your location and are included in the final price.

Compliance and Verification: We comply with all applicable laws and regulations related to online payments. Transactions are subject to validation and authorization by both the card issuer and Paddle.com to maintain security and prevent fraud.

Refund Policy 

Bit Apps offers a 30-day money-back guarantee on our plugins. If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date, subject to certain conditions.

Price Changes

Bit Apps reserves the right to modify the pricing of our WordPress plugins and any other products or services offered on our website at any time. This includes:

Notice of Changes: While we strive to provide advanced notice of price changes when possible, we reserve the right to change prices without prior notice.

Effective Date: Any price changes will be effective immediately upon posting on our website or at the point of sale.

Subscriptions and Renewals: For subscription-based services, the new pricing may apply upon the renewal of the subscription. Existing subscribers will be notified of any changes in advance of their renewal date.

Commitment to Affordability: We remain committed to providing affordable and competitive pricing for all our products and services.

Refusal of Purchase: Users have the right to discontinue use or refuse to purchase our products if they do not agree with the price changes.

User Conduct

As a user of Bit Apps, you are expected to uphold the highest standards of conduct while interacting with our website and utilizing our WordPress plugins. By agreeing to these Terms and Conditions, you commit to the following:

Lawful Use: You must use our website and plugins strictly for lawful purposes. This includes adhering to all applicable local, state, national, and international laws and regulations.

No Unauthorized Activities: Engaging in activities that are harmful, fraudulent, deceptive, or offensive is strictly prohibited. This includes, but is not limited to: 

  • Distributing viruses or other malicious software. 
  • Conducting or participating in illegal activities. 
  • Infringing upon the intellectual property rights of others. 
  • Attempting to access any part of the website or its plugins in a manner that breaches the provided security and authentication measures.

Respect Intellectual Property: Do not redistribute, sell, or modify our plugins without permission.

Privacy and Data Protection: Ensure compliance with privacy laws when handling personal data using our plugins.

Avoid Interfering with Website Operations: Do not engage in actions that could disrupt the website's functionality or other users' experiences.

Limitation of Liability

At BitApps.pro, we strive to provide high-quality WordPress plugins and services. The specialist team well tests all of our plugins. However, under legal standards and industry practices, we must limit our liability as follows:

Limited Liability for Damages: We are not liable for any indirect, incidental, special, or consequential damages related to your use of our plugins.

Service Availability: We do not guarantee the uninterrupted or error-free operation of our website or plugins and are not liable for any service interruptions.

Data Loss: We are not responsible for data loss or content damage from using our plugins. Regular data backup is recommended.

Plugin Compatibility: We are not responsible for compatibility issues with other software.

Please note that some jurisdictions do not allow limitations on implied warranties or liability for certain damages, so some or all of these limitations may not apply to you.

 

Amendments to Terms and Conditions 

We reserve the right to amend these Terms and Conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.

 

Affiliate terms

Bit Apps offers an affiliate program designed to allow individuals and organizations to earn commission by referring new customers to our products. Participation in this program is subject to the following terms:

 

Eligibility: Affiliates must be 18 years or older. Affiliates should have an active website, blog, or social media presence relevant to WordPress, web development, or related fields. All affiliates are required to comply with our policies, along with all applicable laws and regulations.

Application and Approval: Interested parties must apply through our affiliate application form on our website. We reserve the right to accept or reject any application at our discretion.

Commission Structure: Affiliates will earn a 30% commission for each sale through their unique referral link.

Promotion and Conduct: Affiliates are expected to promote our products professionally and ethically. Use of misleading or unethical advertising practices is strictly prohibited. Affiliates must not imply that they are directly employed by or part of Bit Apps

Payment: Commissions are paid out monthly/quarterly, provided the affiliate has met the minimum payment threshold. Payments are processed through [Specify Payment Methods].

Termination: Either party can terminate the affiliate relationship at any time. Upon termination, the affiliate must remove all promotional materials and links of Bit Apps.

Modification of Terms: We reserve the right to modify these Affiliate Program Terms at any time. Continued participation in the program following any changes indicates acceptance of the new terms.



Lifetime License 

Duration of License: The term 'lifetime' refers to the lifespan of the product or plugin, not the user. This means the license remains valid as long as the product is actively maintained and offered by Bit Apps.

No Recurring Fees: Lifetime license holders will not be required to pay any additional fees for the specific product they have purchased. This includes access to updates and support for the product.

Scope of License: The license is valid for use on a specific number of sites, as outlined at the time of purchase. It is non-transferable and may not be resold.

Discontinuation: If Bit Apps discontinues a product, we will provide prior notice to lifetime license holders. However, after discontinuation, we will no longer provide updates or support for the product.

Change of Terms: Bit Apps reserves the right to modify the terms of the lifetime license. Any changes will be communicated to existing lifetime license holders in advance. 

Refund Policy: The lifetime license is subject to our standard refund policy as outlined in our Terms and Conditions.

 

Support Policy

Eligibility for Support

  • Customers with Active AccountsOur support services are available to customers who have an active and valid account with us. This includes users who are currently subscribed to any of our services or products.
  • During Subscription Period: Support is available throughout your active subscription or warranty period. Access to support services ceases upon the expiration or cancellation of your subscription or warranty.
  1. Compliance with Terms of Use: Support is contingent upon compliance with our Terms of Use. Any violation may result in limitation or suspension of support services.

 

Exclusions from Support

  1. Expired Subscriptions: Users with expired or canceled subscriptions are not eligible for support.
  2. Non-Compliance Issues: Issues arising due to non-compliance with our recommended usage guidelines or unauthorized modifications are not covered under our support.
  3. Third-Party Services or Products: Any issues related to third-party services, software, or products that integrate with our services but are not directly offered by us are outside the scope of our support.
  4. Beta or Trial Services: Support for beta or trial versions of our products or services may be limited and is offered at our discretion.

 

Updated at: 15-06-2024
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