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Reduce Form Abandonment with Partial Submissions in WordPress Forms

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Modabbir Hossen Riyadh
16-Nov-2024
Reading Time: 5 mins
Partial Submissions to Reduce Form Abandonment

Having a form is important to getting leads and keeping people interested in websites, but many people leave forms blank before submitting them. This process of abandonment is called form abandonment, which may lead to lost customers and lower conversion rates. This issue can be fixed by capturing partial submissions that will save information even if the form isn’t fully filled out.

You can see what people filled out before they left, figure out where they might be having trouble, and, with that information, change how the form looks the next time they come back. You can also contact those who didn’t finish and encourage them to do so.

This guide will show you how to use the Bit Form plugin to allow partial entries in WordPress. This will help you get back lost leads and increase conversions.

Understanding Partial Submissions

Partial entries save the information that people put into a form, even if they don’t send the whole thing.
Imagine that someone starts to fill out a contact form by typing in their name and email address but then stops and leaves the page. This information would normally be lost. In cases where partial submissions are allowed, the data input is saved. Such information lets website owners know where visitors stop, so they can follow up or make changes to help people finish forms. You can get back possible leads and increase overall conversions by learning how users behave through partial submissions.

Common Reasons for Form Abandonment

Form abandonment can happen for many reasons. Having knowledge of these reasons can be used to minimize abandonment. The forms that are long and complicated or those without enough instructions are mostly left unfinished by the people. Forms are not user-friendly on mobile and those with technical difficulties, like loading slowly, may turn people away.

It is less trustworthy to ask for too much personal information without a good reason. Other reasons are distractions, required fields that aren’t needed, and not enough success markers. Another important part is making sure that auto-save works; without it, users might not want to start over if they leave the page by accident. If you fix these problems, more people will finish your forms and be more interested in them.

Benefits of Enabling Partial Submissions

Allowing partial submissions in WordPress forms has several benefits that can greatly increase user interest and lead generation. These are some of the main benefits:

Recover Lost Leads: Keep track of potential customers’ information even if they don’t fill out the form. This way, you can reach out to them again later to get them interested.
Figure out how users act: Find out which form areas people tend to leave blank, as this can help you figure out where problems or problems might be occurring.

Improve Form Design: Simplify and improve forms by using information from incomplete entries. This will make them easier to fill out and increase the number of people who do so.

Boost Conversion Rates: You can make the user experience better and get more forms fully filed by fixing problems that make people leave your site.

Follow-Up Opportunities: Send users who started a form but didn’t finish it helpful notes or prompts to get them to go back and finish it.

Better Decision-Making: Look at incomplete WordPress form submissions to learn how to improve the form’s content, style, or the whole process to get better results.

Best Practices to Make User-Friendly Forms

Make sure the forms are easy to submit, this will attract more people to complete the form. Always keep the forms short and only ask the most needed questions. Place them in order, and if a form has many steps, then definitely use a multi-step form or a progress bar to show the users how far they have gone. Make sure that your forms are readable on mobile devices: make the text large and the buttons easy to click.

Users will know what to do if you use simple signs and labels that are easy to read. Let people save their work automatically or only partially, so they don’t lose it. Use conditional logic to keep questions relevant and only make fields needed when they need to be. Trust signs, like privacy notices, should be included, and your forms should be tested often to get the best results.

How to Enable Partial Submissions in WordPress with Bit Form

Capturing user data from incomplete WordPress form submissions can significantly improve lead recovery and conversion rates. Here’s how to set up and enable form abandonment and partial submissions in WordPress using Bit Form:

1. Install and Activate Bit Form

Start by navigating to your WordPress dashboard> Plugins > Add New. Search for “Bit Form”, click Install, and then Activate. This will enable Bit Form on your site for creating and managing forms.

installl activate 1

2. Create or Edit a Form

Once activated, click on Bit Form in your dashboard menu. Choose Add New Form to create a new form or edit an existing one. You can also choose a template to quickly start.

create a form template or blank

3. Enable Form Abandonment for Partial Submissions

  • Go to the Settings tab within the form editor and find the Form Settings section.
  • Enable Form Abandonment. This ensures user data is saved automatically, even if the form isn’t fully submitted. This core feature captures valuable user information for follow-ups.
form abandonment

Add a customizable warning message below the form description to inform users that their data will be saved (to client-server or local storage) before submission.

form abandonment warning message

The description will show like this. You can change the warning message.

form abandonment warning message preview

4. Save Drafts for Logged-in Users

You can enable the “Save Draft” feature, which functions when users are logged in. This allows users to begin filling out a form on one device and continue on another, offering flexibility and convenience.

form abandonment save draft

5. Repopulate Form Fields

For logged-in users, any incomplete form will repopulate with their previous partial entries from the database. For non-logged-in users, the browser’s local storage will be used to repopulate fields.

Partial Submissions

Note: Ensure the “Save Draft” option is enabled for this feature.

6. Drafts Saved on Navigation

When a user navigates away or closes the form tab, their entries are saved. This makes it easier for users to pick up where they left off when they return to the form.

Partial Submissions in WordPress Forms

7. Optional: Configure Notifications

Set up email notifications to alert you when a partial submission is captured. You can also send follow-up emails to encourage users to return and complete their forms. This step is optional but effective for increasing engagement.

8. Save and Publish Your Form

After configuring the form, click Update to apply your changes. To make the form live, use the shortcode provided by Bit Form and embed it in your chosen page, post, or sidebar. Once published, partial submissions will be captured automatically.

copy shortcode

By following these steps, you can easily get form abandonment solution and partial submissions to track user behavior and improve your conversion rates.

Conclusion

For improving form completion and catching incomplete submissions in WordPress, Bit Form is a great plugin. You can make interactive and user-friendly forms that keep users interested and increase conversions with tools like conditional logic, multi-step forms, and conversational form.

Businesses that want to improve their lead creation will love how easy it is to integrate and how flexible the customization options are. Simply use Bit Form to make creating forms easier, get more leads, and grow your business effectively.

Frequently Asked Questions (FAQ)

What is form abandonment, and why does it happen?

Form abandonment is when a person starts filling out a form and then leaves the form without completing it. It occurs due to long forms, confusing ones, or difficult forms to fill out, while at times users get distracted.

How can I recover lost leads from abandoned forms?

Saving incomplete entries allows for the recovery of lost leads. You’re able to see what’s been entered after a person has left and follow up with them so that they can complete the form.

What are partial submissions, and how do they work?

Whenever a user gets to your form, and does not submit it completely, the information they are supposed to enter on it gets saved. If they put their names and email addresses, then leave; this information is saved for you to get in touch with them later or make the form better.

Can I track partial submissions in WordPress forms?

Yes, with the Bit Form plugin, you’re able to see what people filled out before they left. That way, you will know where the problems are so you may improve those points.

What are the common reasons users abandon forms?

People don’t fill out forms if they are too long, don’t work on mobile devices, ask for too much information, take too long to load, or don’t have useful tools like auto-save.

riyadh
Written by
Modabbir Hossen Riyadh
Technical Content Writer | SEO Specialist

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