Bit Form
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Terms and conditions

Welcome to Bit Apps. We provide WordPress plugins for various functionalities, available through our website located at Bit Apps.

Established in 2019, Bit Apps specializes in WordPress plugins and integration tools, starting with our flagship product, Bit Form. Our portfolio now includes diverse solutions like Bit Integrations, Bit Assist, Bit File Manager, Bit SMTP, Bit Flows, and Bit Social. We are trusted by over 60,000+ active users and boast a 4.9-star rating on WordPress.org. By accessing our website and using our services, you agree to be bound by these Terms and Conditions.

Terms and condition

Intellectual Property Rights:

All copyrights and intellectual property rights, including text, graphics, and source code associated with the Website, are either owned by or licensed to Bit Apps.

By accessing the Website, you agree to use its content solely for personal and non-commercial purposes. Any downloading, copying, reproduction, transmission, storage, sale, or distribution of the content is strictly prohibited without the prior written consent of the copyright owner.

The only exception to this rule is for downloading, copying, or printing pages of the Website for personal, non-commercial uses.

License Terms:

Our WordPress plugins are distributed under the GPL license, aligning with WordPress's licensing model. While we encourage the use and sharing of our plugins within the community, we strongly discourage redistributing or reselling them.

The license key enables access to premium updates directly from our servers. Any data collected during license activation, such as server information or email addresses, is handled in compliance with GDPR. Activating the license is not mandatory for the plugin's functionality—it will continue to work even if the subscription is canceled.

Purchases and Payments

Payment Gateway: For secure online transactions, Bit Apps uses Paddle.com, a trusted global payment and checkout platform. Paddle is GDPR-compliant, ensuring your data is processed securely. See Paddle’s Privacy Policy.

Accepted Payment Methods:

  • Credit and Debit Cards: Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada.
  • PayPal: Convenient for online payments.
  • Alipay: Available in Early Access for customers in China.
  • iDEAL: Early Access for direct bank transfers in the Netherlands.
  • Digital Wallets: Google Pay (on Chrome) and Apple Pay (on HTTPS pages via Safari).
  • Wire Transfers: ACH/SEPA/BACS for transactions over $100.

Transaction Security: All transactions use secure encryption technology to protect your personal and financial information.

Upon completing a purchase, you will receive a confirmation email with the details. Please ensure that all provided information is accurate to avoid delays.

Pricing and Taxes: Prices are listed in your currency, with applicable taxes included based on your location.

Refund Policy 

Bit Apps offers a 14 days money-back guarantee on our plugins. If you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date, subject to certain conditions.

Renew Policy

Most users prefer automatic renewal of their recurring plans to avoid the risk of forgetting to renew manually. Without renewal, users miss out on essential security updates, new features, improvements, and bug fixes, which are crucial for keeping their websites safe and running smoothly.

At Bit Apps, we use Paddle for our subscription system, which automatically collects recurring payments annually. If a user needs to pause their recurring payment, they can simply contact our support team, and we’ll take care of pausing the payment option.

Price Changes

Bit Apps reserves the right to modify the pricing of our WordPress plugins and other products or services at any time. The following terms apply to price changes:

  1. Notice of Changes: While we aim to provide advanced notice of price changes, we reserve the right to update prices without prior notification. Any updated pricing will be posted on our website and will take effect immediately.

  2. Subscriptions and Renewals:

    • Existing Customers: Customers who have previously purchased a plugin can renew their subscription at the original purchase price as long as the renewal occurs before any major pricing or policy updates.
    • Future Updates: Bit Apps reserves the right to implement new pricing plans for renewals or future purchases. If a pricing change affects subscription renewals, users will be notified in advance of their renewal date.
  3. Effective Date: Price changes will apply immediately to new purchases and subscriptions. For existing users, still changes will not take effect upon the next renewal period. If we change our decisions for the existing users, Bit Apps will send prior notice to all users.

  4. Right to Refuse Purchase: Users who disagree with the new pricing or renewal terms have the right to discontinue use or refrain from renewing their subscription.

  5. Commitment to Affordability: Bit Apps remains committed to providing competitive and affordable pricing for all products and services while ensuring sustainable growth and product quality.

User Conduct

As a user of Bit Apps, you are expected to uphold the highest standards of conduct while interacting with our website and utilizing our WordPress plugins. By agreeing to these Terms and Conditions, you commit to the following:

Lawful Use: You must use our website and plugins strictly for lawful purposes. This includes adhering to all applicable local, state, national, and international laws and regulations.

No Unauthorized Activities: Engaging in activities that are harmful, fraudulent, deceptive, or offensive is strictly prohibited. This includes, but is not limited to: 

  • Distributing viruses or other malicious software. 
  • Conducting or participating in illegal activities. 
  • Infringing upon the intellectual property rights of others. 
  • Attempting to access any part of the website or its plugins in a manner that breaches the provided security and authentication measures.

Privacy and Data Protection: Ensure compliance with privacy laws when handling personal data using our plugins.

Avoid Interfering with Website Operations: Do not engage in actions that could disrupt the website's functionality or other users' experiences.

Limitation of Liability

At BitApps.pro, we strive to provide high-quality WordPress plugins and services. The specialist team well tests all of our plugins. However, under legal standards and industry practices, we must limit our liability as follows:

Limited Liability for Damages: We are not liable for any indirect, incidental, special, or consequential damages related to your use of our plugins.

Service Availability: We do not guarantee the uninterrupted or error-free operation of our website or plugins and are not liable for any service interruptions.

Data Loss: We are not responsible for data loss or content damage from using our plugins. Regular data backup is recommended.

Plugin Compatibility: We are not responsible for compatibility issues with other software.

Please note that some jurisdictions do not allow limitations on implied warranties or liability for certain damages, so some or all of these limitations may not apply to you.

Amendments to Terms and Conditions 

We reserve the right to amend these Terms and Conditions at any time. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.

 

Affiliate Terms

Bit Apps offers an affiliate program designed to allow individuals and organizations to earn commission by referring new customers to our products. Participation in this program is subject to the following terms:

 

Eligibility: Affiliates must be 18 years or older. Affiliates should have an active website, blog, or social media presence relevant to WordPress, web development, or related fields. All affiliates are required to comply with our policies, along with all applicable laws and regulations.

Application and Approval: Interested parties must apply through our affiliate application form on our website. We reserve the right to accept or reject any application at our discretion.

Commission Structure: Affiliates will earn a 30% commission for each sale through their unique referral link.

Promotion and Conduct: Affiliates are expected to promote our products professionally and ethically. Use of misleading or unethical advertising practices is strictly prohibited. Affiliates must not imply that they are directly employed by or part of Bit Apps.

Cookies: We use cookies to track affiliate referrals. Cookies require user consent under GDPR; details are available in our Privacy Policy.

Payment: Commissions are paid out monthly/quarterly, provided the affiliate has met the minimum payment threshold. Payments are processed through [Specify Payment Methods].

Termination: Either party can terminate the affiliate relationship at any time. Upon termination, the affiliate must remove all promotional materials and links of Bit Apps.

Modification of Terms: We reserve the right to modify these Affiliate Program Terms at any time. Continued participation in the program following any changes indicates acceptance of the new terms.



Lifetime License 

Duration of License: The term 'lifetime' refers to the lifespan of the product or plugin, not the user. This means the license remains valid as long as the product is actively maintained and offered by Bit Apps.

No Recurring Fees: Lifetime license holders will not be required to pay any additional fees for the specific product they have purchased. This includes access to updates and support for the product.

Scope of License: The license is valid for use on a specific number of sites, as outlined at the time of purchase. It is non-transferable and may not be resold.

Discontinuation: If Bit Apps discontinues a product, we will provide prior notice to lifetime license holders. However, after discontinuation, we will no longer provide updates or support for the product.

Change of Terms: Bit Apps reserves the right to modify the terms of the lifetime license. Any changes will be communicated to existing lifetime license holders in advance. 

Refund Policy: The lifetime license is subject to our standard refund policy as outlined in our Terms and Conditions.

 

Support Policy

Eligibility for Support

  • Customers with Active AccountsOur support services are available to customers who have an active and valid account with us. This includes users who are currently subscribed to any of our services or products.
  • During Subscription Period: Support is available throughout your active subscription or warranty period. Access to support services ceases upon the expiration or cancellation of your subscription or warranty.
  1. Compliance with Terms of Use: Support is contingent upon compliance with our Terms of Use. Any violation may result in limitation or suspension of support services.

 

Exclusions from Support

  1. Expired Subscriptions: Users with expired or canceled subscriptions are not eligible for support.
  2. Non-Compliance Issues: Issues arising due to non-compliance with our recommended usage guidelines or unauthorized modifications are not covered under our support.
  3. Third-Party Services or Products: Any issues related to third-party services, software, or products that integrate with our services but are not directly offered by us are outside the scope of our support.
  4. Beta or Trial Services: Support for beta or trial versions of our products or services may be limited and is offered at our discretion.

 

Updated at: 14-01-2025
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