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Custom Form

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Set up Custom Form as a widget button on your website

We would like to present you a new feature! You can now create a custom form. So your visitors can contact you in an easy way. Build your business by engaging with leads at the right time. Also, you can send the form entries to your application/platform using webhook.

Setup a Channel

  1. First, create a widget, then edit the widget
create-widget
  1. Click on add channel to add the support assistant of your choice.
create-click-add-channel.
  1. Search & Select the channel of your choice from the channels popup
custom-form
  1. Channel Title: Set the proper Channel Title. Default it’s taken, Custom Form. This Title is descriptive text for visitors.
channel-name
  1. Custom Image: You can change the channel image of your preference. Also, if you don’t like the normal image, you can add a gif image you want.
custom-image-form
  1. Create Form: Create a form with the appropriate field of your preference.
create-form
  1. Button Text: Here you can change the submit button name. Default it’s taken, Submit.
button-text
  1. Success Message: Here you can set the success message. Default it’s taken, Submitted Successfully.
success-message
  1. Store Responses: By enabling this option, form submission data will be stored in Bit Assist.
store-responses
  1. Send Mail To: An email will be sent with the form entries after visitors submits the form. Here, you have to input the email address of him who will receive the mail.
send-mail

note-icon-bit-apps  Note

Configure SMTP to ensure the reliable delivery of emails and prevent them from being marked as spam. For optimal SMTP setup, it is recommended to use the Bit SMTP plugin.

  1. Webhook URL: Here you can set the third-party webhook URL and send the submitted data to our application/platform that supports Webhook.
webhook
  1. Form Theme Color: You can change the form theme color of your preference.
theme-color
  1. Form Text Color: You can change the form test color of your preference.
text-color
  1. Hide after office hours: You can organize your office time by enabling the Hide after office hours option that you have already configured from settings.
business-hours
  1. Channel show on: You can now afford to hide or show channels on mobile and desktops as of your choice with this feature.
hide-and-show-channel
  1. Now save the channel by clicking the Save button. Then you will see a successful channel-created message.
save
  1. Responses: You can show the form entries with the response option.
responses
entries
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