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SMS

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Setup SMS as Channel

Setup a Channel

  1. First, create a widget, then edit the widget
create-widget
  1. Click on add channel to add the support assistant of your choice.
create-click-add-channel
  1. Search & Select the channel of your choice from the channels popup
search-and-select
  1. Channel Title: Set the proper Channel Title. Default it’s taken, SMS. This Title is descriptive text for visitors.
channel-title
  1. Input your Phone Number
channel-username
  1. With this Hide after office hours feature of Widget Options, You can organize your office time by enabling the Hide after office hours option. You have to upgrade to pro to use the feature.
business-hours
  1. With this Channel show on feature of Widget Options, you can now afford to hide or show channels on mobile and desktops as of your choice.
hide-and-show-channel
  1. Now save the channel by clicking the Save button. Then you will see a successful channel-created message.
save
successful-message
window-show
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