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Set up Discord as a Customer Messaging Channel on your website

Discord is a popular communication platform designed for creating communities, organizing discussions, and connecting with others through voice, video, and text. By using Bit Assist with Discord, you can add a Discord chat button to your website, allowing visitors to engage with you through Discord’s messaging.
Setting up Discord as a channel is a simple process that can be completed in just a few steps. Our guide will take you through these steps so that you can start using this powerful tool to enhance your website’s messaging capabilities.

Setup a Channel

  1. First, create a widget, then edit the widget
create-widget
  1. Click on add channel to add the support assistant of your choice.
create-click-add-channel
  1. Search & Select the channel of your choice from the channels popup
search-and-select
  1. Channel Title: Set the proper Channel Title. Default it’s taken, Discord. This Title is descriptive text for visitors.
channel-title
  1. Input your Discord Invite code
channel-username
  1. First, Login your Discord account
  1. Navigate your discord server
  1. Click the edit button on the right of the channel.
click-edit-channels-setting
  1. Navigate to ‘Invites’ and copy the Invite code if already generated. However, if there is no code generated yet, please click on the ‘create one’ button to generate the code.
copy-invite-code
  1. Then paste into the Discord Invite code field of your channels popup.
  1. With this On click open channel on feature of Widget Options, You can open your channel in a new tab, or current tab, or a new window. Default it’s taken, New Tab
open-channel
  1. With this Hide after office hours feature of Widget Options, You can organize your office time by enabling the Hide after office hours option. You have to upgrade to pro to use the feature.
  1. With this Channel show on feature of Widget Options, you can now afford to hide or show channels on mobile and desktops as of your choice.
hide-and-show-channel
  1. Now save the channel by clicking the Save button. Then you will see a successful channel-created message.
save
successful-message
window-show
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