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Set up LinkedIn as a Customer Messaging Channel on your website

Using Bit Assist, configuring LinkedIn as a widget button on your website is a straightforward procedure that can be accomplished in a few simple steps.
Our comprehensive tutorial will walk you through these steps.

Setup a Channel

  1. First, create a widget, then edit the widget
  1. Click on add channel to add the support assistant of your choice.
create-click-add-channel
  1. Search & Select the channel of your choice from the channels popup
search-and-select
  1. Channel Title: Set the proper Channel Title. Default it’s taken, LinkedIn. This Title is descriptive text for visitors.
channel-title
  1. Custom Image: You can change the channel image of your preference. Also, if you don’t like the normal image, you can add a gif image you want.
custom-image-linkdin
  1. Input your LinkedIn Username
channel-username
  • First, Login your LinkedIn account
  • Click the Me icon at the top of your LinkedIn homepage.
  • Click View Profile.
  • Your LinkedIn username can be found at the end of the URL. Copy the username
copy-linkdin-username
  • Then paste into the LinkedIn Username field of your channels popup.
  1. With this On click open channel on feature of Widget Options, You can open your channel in a new tab, or current tab, or a new window. Default it’s taken, New Tab
open-channel
  1. With this Hide after office hours feature of Widget Options, You can organize your office time by enabling the Hide after office hours option. You have to upgrade to pro to use the feature.
business-hours
  1. With this Channel show on feature of Widget Options, you can now afford to hide or show channels on mobile and desktops as of your choice.
hide-and-show-channel
  1. Now save the channel by clicking the Save button. Then you will see a successful channel-created message.
save
successful-message
window-show
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