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Set up FAQ as a widget button on your website

FAQs are used to answer common questions people have about a product or service. You can easily do that with Bit Assist.

Setup a Channel

  1. First, create a widget, then edit the widget
create-widget
  1. Click on add channel to add the support assistant of your choice.
create-click-add-channel
  1. Search & Select FAQ from the channels popup
select-faq
  1. Channel Title: Set the proper Channel Title. Default it’s taken, Custom Form. This Title is descriptive text for visitors.
title
  1. Custom image: You can use a custom image or gif in the button, which will make the button attractive
custom-image
  1. Add FAQ: Here you can set the FAQ title nd here description. You can customize the text in bold and italics and include links in the text in the FAQ description.
add-faq
faqs
  1. Form Theme Color: You can change the form theme color of your preference.
theme-color
  1. Form Text Color: You can change the form test color of your preference.
text-color
  1. Hide after office hours: You can organize your office time by enabling the Hide after office hours option that you have already configured from settings.
Hide after office hours: You can organize your office time by enabling the Hide after office hours option that you have already configured from settings.
  1. Channel show on: You can now afford to hide or show channels on mobile and desktops as of your choice with this feature.
hide-and-show-channel
  1. Save: Now save the channel by clicking the Save button. Then you will see a successful channel-created message.
save
  1. Search: The visitor can search faq easily if you have a lot of faqs.
front-end-view
search
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