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Bit Assist - Connect to all popular platforms using a single button
Bit Assist - Connect to all popular platforms using a single button
Estimated reading: 2 minutes 1591 views

Set up FAQ as a widget button on your website

FAQs are used to answer common questions people have about a product or service. You can easily do that with Bit Assist.

Setup a Channel

  1. First, create a widget, then edit the widget
Create-widget
  1. Click on add channel to add the support assistant of your choice.
Create-click-add-channel
  1. Search & Select FAQ from the channels popup
Select-faq
  1. Channel Title: Set the proper Channel Title. Default it’s taken, Custom Form. This Title is descriptive text for visitors.
Title
  1. Custom image: You can use a custom image or gif in the button, which will make the button attractive
Custom-image
  1. Add FAQ: Here you can set the FAQ title nd here description. You can customize the text in bold and italics and include links in the text in the FAQ description.
Add-faq
Faqs
  1. Form Theme Color: You can change the form theme color of your preference.
Theme-color
  1. Form Text Color: You can change the form test color of your preference.
Text-color
  1. Hide after office hours: You can organize your office time by enabling the Hide after office hours option that you have already configured from settings.
Hide after office hours: you can organize your office time by enabling the hide after office hours option that you have already configured from settings.
  1. Channel show on: You can now afford to hide or show channels on mobile and desktops as of your choice with this feature.
Hide-and-show-channel
  1. Save: Now save the channel by clicking the Save button. Then you will see a successful channel-created message.
Save
  1. Search: The visitor can search faq easily if you have a lot of faqs.
Front-end-view
Search
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