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HubSpot Integration: The Best CRM Platform

HubSpot Integration: What is HubSpot? HubSpot is a customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot’s connected platform enables you to grow your business faster by focusing on what matters most: your customers.

Bit Form is a WordPress form builder plugin that can integrate with over 50+ popular platforms, including Zoho CRM, Zoho Sheet, Zoho Campaign, ActiveCampaign, Airtable, Agiled CRM, Dropbox, Copper CRM, Capsule CRM, HubSpot, Groundhogg, Google Drive, Google Sheet, Zoom, Zoho Recruit, Zoho Desk, Zoho Bigin, WooCommerce, WebHooks, Trello, Telegram, SendFox, Propovoice CRM, Moosend, and MailPoet. This can help you save time and effort, and improve your lead generation and customer management processes.

Authorization of HubSpot Integration

To set up the HubSpot integration in Bit Form, simply go to the Bit Form plugin and open up the form you want to work on. Then, head to the form settings and look for the integrations section. Click on the plus icon to add a new integration, and search for HubSpot  from the available options.

Integration Name/Title: Here give the meaningful integration title as per your requirement.

HubSpot Integration with Bit Form - Set Integration Name

Generate HubSpot API Key

To get your HubSpot API Key, follow these steps:

  • Access your HubSpot account.
  • Click on the “Profile Icon” located at the top right corner, then select “Profile and Preferences.”
  • Within the “Account Setup” section, navigate to “Integrations” and click on “Private apps.”
  • Select “Create private apps” once in the Private apps section.
  • Provide a name for your app.
  • Proceed to the “Scopes” section and click on “CRM.”
  • Grant all the necessary “READ” and “WRITE” permissions.
  • Click the “Create App” button then click on the “Continue Creating” button.
  • To reveal your private app key, click on the “Show” button.
  • Copy your “Private Key“.
  • Paste the copied “Private Key” into the integration “API Key” field.

Once you have successfully entered your HubSpot API Key, click “Authorize” to proceed. Once you have successfully authorized your account then click on “Next“.

HubSpot Integration with Bit Form - Authorization is Success

Integration Settings for Contact Create

Select Action: Select an option from the drop-down list. For Example: “Create Contact

HubSpot Integration with Bit Form - Action - Contact Create

In the integration settings, you will see a “Map Fields” option. This is where you will need to map the fields from your form to the corresponding fields in HubSpot. The “Email” field is the default and required field in HubSpot, so you will need to map your form’s “Email” field to this field in HubSpot. You have the option to map additional fields by clicking on the Plus (+) icon.

HubSpot Integration with Bit Form - Action - Contact Create - Field Mapping

Integration Settings for Deal Create

After completing the authorization process, Select the Action from the drop-down option Deal Create. Then select the Pipeline (sales pipeline), from the drop-down option and select the stage from the drop-down option of your choice.

HubSpot Integration with Bit Form - Action - Deal Create

In the integration settings, you will see a “Map Fields” option. This is where you will need to map the fields from your form to the corresponding fields in HubSpot. The “Deal Name” field is the default and required field in HubSpot, so you will need to map your form’s “Deal Name” field to this field in HubSpot. You have the option to map additional fields by clicking on the Plus (+) icon.

HubSpot Integration with Bit Form - Action - deal Create - Field Mapping

Integration Settings for Ticket Create

After completing the authorization process, Select the Action from the drop-down option Ticket Create. Then select the Pipeline (Support pipeline), from the drop-down option and select the stage from the drop-down option of your choice.

set-action-ticket-create

In the integration settings, you will see a “Map Fields” option. This is where you will need to map the fields from your form to the corresponding fields in HubSpot. The “Ticket Name” field is the default and required field in HubSpot, so you will need to map your form’s “Ticket Name” field to this field in HubSpot. You have the option to map additional fields by clicking on the Plus (+) icon.

ticket-map-fields

Action

Contact Owner: Select this option you can set a Contact owner of the sent record. Select Contact Owner from the drop-down option of your choices.

HubSpot Integration with Bit Form - Action - Contact Owner

Lifecycle Stage: You select the Lifecycle Stage (Subscriber, Lead, Marketing Qualified Lead, Sales Qualified Lead, Opportunity, Evangelist, Other, Customer) from actions.

HubSpot Integration with Bit Form - Action - Lifecycle stage

Lead Status: You select the Lead status (Open, New In, Progress, Open Deal, Unqualified, Attempted to contact, Connected, Bad timing) from actions.

HubSpot Integration with Bit Form - Action - Lead Status

Contacts:  You can associate deals with your contacts. Select a contact from the drop-down option of your choice.

HubSpot Integration with Bit Form - Action - Contact

Company: You can associate deals with your company. Select a company from the drop-down option of your choice.

HubSpot Integration with Bit Form - Action - Company

Deal Type: Deal types allow you to categorize your deals. Select deal types from the drop-down option of your choice.

HubSpot Integration with Bit Form - Action - Deal Type

Priority: By enabling this option, you can set the priority for every ticket. Select priority from the drop-down option of your choices.

Integration Save

Once you have configured the desired settings for the integration, click the Save & Finish button to save the integration.

HubSpot Integration with Bit Form - Finish and Save
HubSpot Integration with Bit Form - Integration is Success

Configuring the conditional logic

Now, let’s set up some conditional logic to trigger the integration for the submitted data. To do this, head over to the conditional logic section. You have the option to create a new conditional logic or use an existing one. Make sure to set the Action behavior to “Always” and check the Integration under Additional Actions. Then, select your desired Integration, in this case, “HubSpot“. Once done, just click on Update.

Integration Log

Every integration has a timeline that you can use to check the success or error status of the integration. To see your response, just head over to the Response section in Bit Form, click on your record, and then scroll down. Below your Timeline, click on Show Integration Logs.

HubSpot Integration with Bit Form - Responses
HubSpot Integration with Bit Form - Integration Log
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